Refund Policy

Due to the digital nature of our products, all sales are final. Once a personalized plan has been purchased, it cannot be returned, exchanged, or refunded under any circumstances.

By completing your purchase, you acknowledge and agree to these terms. Personalized plans are created based on the information you provide, and as such, Start Strong Fitness cannot be held responsible for inaccuracies resulting from incomplete or incorrect information.

If you fail to complete the required questionnaire (Typeform) after purchase, Start Strong Fitness is not obligated to issue a refund. Your plan cannot be generated without your responses, and your purchase remains valid for 30 days from the date of order. If the form is not submitted within that time frame, the order will be marked as fulfilled and closed.

If you experience any issues with your order—such as not receiving your plan within 15 minutes after submitting your form—please contact our support team at support@startstrong.fit, and we will ensure your files are delivered promptly.

_Last updated: October 2025_